Global Ticke Shipping and Returns Policy
Shipping Coverage
Global Ticke ships to all countries in the world.
Shipping Rates
Shipping rates are calculated based on the weight, size, and destination of your order. You can view the estimated shipping rate for your order before you checkout.
Shipping Options
Global Ticke offers a variety of shipping options, including:
- Standard Shipping: This is our most affordable shipping option. Standard shipping typically takes 5-10 business days for delivery for accessories, cases, and bags. Shoes typically take 10-15 business days for standard shipping.
- Express Shipping: This is our fastest shipping option. Express shipping typically takes 2-3 business days for delivery for accessories, cases, and bags. Shoes typically take 3-5 business days for express shipping.
- Shipping costs on average are under $10 USD is an estimate and may vary depending on destination and weight/size of order.
- Attention buyer, you are responsible for taxes and customs fees in your countries.
Processing Time
Orders are typically processed within 1-2 business days of receipt.
Guaranteed Delivery
All Global Ticke orders are guaranteed to arrive within 30 days of purchase. If your order does not arrive within 30 days, you will be eligible for a full refund.
Returns and Exchanges
Return Policy
You may return any Global Ticke product for a full refund within 30 days of purchase. To return an item, simply contact us and we will provide you with a return shipping label.
Return Shipping Costs
The return shipping costs are the responsibility of the customer.
Returned Items
All returned items must be in new, unused condition with the original packaging. If an item is returned damaged or used, we may not be able to issue a full refund.
Exchange Policy
If you would like to exchange an item for a different size or color, you may do so within 30 days of purchase. To exchange an item, simply contact us and we will provide you with a return shipping label.
Exchange Shipping Costs
The exchange shipping costs are the responsibility of the customer.
Exchanged Items
All exchanged items must be in new, unused condition with the original packaging. If an item is returned damaged or used, we may not be able to issue a full refund.
Shipping Restrictions
The following items cannot be shipped:
- Hazardous materials
- Live animals
- Food and beverages
- Perishable goods
Customs and Duties
It is the customer’s responsibility to pay any customs or duties associated with their order.
Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your order.
Contact Us
If you have any questions about our shipping policy, please contact us via telephone +5511995205283, or email: [email protected] or via our contact form in the link below.
Additional Information for Accessories, Cases, and Bags
- Accessories: Accessories are typically shipped in small, lightweight packages. Standard shipping is typically the most affordable option for accessories.
- Cases: Cases can be larger and heavier than accessories. Standard shipping may be the most affordable option for cases, but express shipping may be a better option for customers who need their case quickly.
- Shoes: Shoes are typically the largest and heaviest items that Global Ticke ships. Standard shipping may be the most affordable option for shoes, but express shipping may be a better option for customers who need their shoes quickly.
Return Address:
Charles Global Ticke. Rua Itamonte, 822 – Store – Vila Medeiros São Paulo – SP Cep: 02220-000 Brazil
In care of Charles Global Ticke.